As I begin my new role in a product space, where innovation meets BAU more so than in probably any other segment, I am realizing a couple of things - very few people in the world understands the inherent value of a UAstring or an HLR!
Obviously I am not writing this to state the obvious, nor does any really care - except for the folks working with these concepts daily - but it may be a symptom of a bigger disease.
I have worked as an entrepreneur in a small startup, intrapreneur in a larger organization, I have worked with banks, for banks, with carriers and now for carriers, and despite the fact that there are folks in these organizations that knows everything about the infrastructure deployed, these folks are few and far between, and they are never exposed to daylight, even though these guys are the gurus of their business.
This means that in products/services where KYC meets Sigtran these larger than life organizations have a hard time getting their heads around the implications, mostly because they cant get their heads around how their own infrastructure looks like, and lets face it, if that is the barrier then we wont move the needle. Worse yet, its actually quite complicated to explain all these delicate technical nuances which can determine success vs. failure
Innovation is a mindset and a risk profile - and mobile payments is exactly that - a mindset and a risk profile.
Billions of dollars in core business is at stake and billions of dollars in net new business from both customer acquisition as well as disintermediation opportunities - and if you cannot innovate of adjust your risk profile to accommodate this change, it will be hard to keep track, let alone play a part.
I am sure that 2011 will be a great year in mobile financial services in Canada and I look forward to #winning with the team
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